Front desk is open 24/7. The hotel is adult friendly, age limit from 13 years old. In low season, the temperature in private pools is heated to 26 degrees Celsius. The hotel has: 3 bars; 2 outdoor electrolysis pools with Jacuzzi: available from 10:00 to 18:00, cleaned using an environmentally friendly salt electrolysis system with ultraviolet radiation, and 1 of them has underwater music; beach gazebos on a private beach of 5000 sq.m. (for an additional fee, free of charge only for guests of suites with a private pool and side sea view). All five themed restaurants serve Greek and Cretan cuisine using local products: Regani - Street Greek cuisine. Kálesma is a Greek tavern. Okeanós is a seafood restaurant. Flóga is a steakhouse. Levante is a Mediterranean restaurant. Fitness free of charge: indoor and outdoor fitness rooms, tennis court, mini football, daily workouts with a certified trainer. for an additional fee: water sports (for third-party organizations: scuba diving, water skiing, parasailing, banana/rings). Wellness services free wellness center, heated indoor pool (available from 11:00 AM to 07:00 PM), hot tub. for an additional fee: spa center with massage (on request), manicure and pedicure, body and facial treatments (by appointment), sauna and steam bath. Entertainments Evening entertainment (3 times a week in the amphitheater and daily in the Thalassa Bar/pool bar: live performances, dance shows).