A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to get details. Guests will receive access codes prior to their arrival. For more details, please contact the office using the information on the reservation confirmation received after booking. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 260 per vehicle (roundtrip) • Crib (infant bed) fee: EUR 10.00 per stay • Rollaway bed fee: EUR 30.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.