A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform HouSmart Palestro 5 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that a surcharge applies for arrivals after check-in hours: - EUR 20 from 20:00 until 22:00 - EUR 40 from 22:00 to 02:00 All requests for late arrival are subject to confirmation by the property.