A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Residenza Piazza Santo Stefano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A surcharge of EUR 5 applies for arrivals from 19:00 until 20:00, EUR 25 from 20:00 until 22:00 and EUR 25 from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property. When travelling with pets, please note that an extra charge of 25€ per pet, per stay applies.