A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The guests will be required at check-in the credit card to cover any potential damages or for extras. Special check-in instructions To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Contactless check-in and contactless check-out are available. Fees • Fee for continental breakfast: approximately EUR 25 per person • Valet parking fee: EUR 20 per day (in/out privileges) • Facilities fee: EUR 20 per person, per day and includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.