A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Venus Best Price in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that air conditioning is not included and will be charged EUR 5.00 per day when used. If guests plan to arrive after 12:00 AM, they can make the self-check-in from the computer outside the entrance door by entering the surname and departure date and then follow the instructions. At the end of the procedure guests will be given the card to enter the hotel and room.