A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property advises that enhanced cleaning and guest safety measures are currently in place. • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • Individually-wrapped food options are available through room service. • This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC). You'll be asked to pay the following charges at the property: • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city and is collected at the property in cash: EUR 2.00 per person, per night, up to a maximum of 3 nights. Guests exempted from the tax: Catania residents; exchange students; University students; children under 18 years of age; coach drivers and tour leaders for groups of at least 25 people (1 coach driver and 1 tour leader per group); disabled persons, patients, and their companions/helpers (max 2 per patient), subject to submission of proper documents to the property. We have included all charges provided to us by the property.