A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Terra dell'Etna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Please note that late check-in from 21:00 until 00:00 costs EUR 15. From 00:00 until 02:00 a surcharge of EUR 25 applies. All requests for late arrival are subject to confirmation by the property.