A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:30 - 22:00. To make arrangements for check-in, guests need to contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 2 weeks before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests.