A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Contessa Matilde 16 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Piscina n. 1 is closed from Wed 31 Mar 2021 until Fri 23 Apr 2021 Piscina n. 1 is closed from Sun 03 Oct 2021 until Fri 29 Apr 2022 Piscina n. 1 is closed from Sun 02 Oct 2022 until Fri 28 Apr 2023 A surcharge of 80 EUR applies for arrivals after check-in hours, after 20:00. All requests for late arrival are subject to confirmation by the property.