A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Frassanelle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests under the age of 18 can only check in with a parent or official guardian. Piscina del Golf Club is closed from Sun 01 Jan 2023 until Fri 30 Jun 2023 Piscina del Golf Club is closed from Fri 01 Sept 2023 until Sun 30 Jun 2024 The swimming pool is located 1 km from the apartments and is open from July to August and guests must book in advance the use of the pool. It is closed on Tuesdays, and use of a swimming cap is compulsory. A surcharge applies for arrivals outside check-in hours. All requests for late arrival must be confirmed by the property. The property is accessed via 1 or 2 flights of stairs in a building with no lift.