A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Villa Elena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Hot tub/jacuzzi is closed from Wed 01 Nov 2023 until Fri 15 Mar 2024 A damage deposit of EUR 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.