A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 20:00. Arrivals after 8:00 PM must be communicated in advance to the property. Contact information is provided in the booking confirmation. In the event of failure to communicate, reception is not guaranteed and a supplement of EUR 50.00 may be required. For arrivals after 8:00 PM, the customer's telephone number is required. Guests are required to show a photo identification and credit card upon check-in. All special requests are subject to availability and additional charges may apply. It is specified that in this complex the differentiated collection is carried out and the waste is placed in special containers. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. The damage deposit is refunded at the end of the stay after checking the condition of the apartment. In case of departure outside the reception opening hours, the security deposit can be refunded by bank transfer (the costs are paid by the client). Mandatory charges (to be paid on site at check-in): Charges for final cleaning: studio EUR 60.00; 1 bedroom apartment EUR 70.00; 2 bedroom apartment EUR 80.00. Kitchenette and disposal of waste by the customer or supplement of EUR 50.00, also forfeit per day per person from June 3 to September 15, 2023: EUR 10.00 for adults; EUR 5.00 for children 3 - 12 years old; free for children 0 - 3 years old. Prices include energy consumption (electricity, water and gas), 1 beach/pool towel supplied per person, first supply of bed linen and towels (linen change every 7 nights, for stays of at least 14 nights). For stays of 14 days or multiples, 1 free tidying up is provided (kitchenette excluded). Optional charges (to be reported on the booking date and to be paid locally): for reorder (excluding kitchenette): studio EUR 30.00; 1 bedroom apartment EUR 40.00; 2 bedroom apartment EUR 50.00; For bed linen: extra bed linen EUR 20.00 per double set, EUR 10.00 per single set; change of bathroom linen EUR 10.00 per set (the set includes a shower towel, a face towel and a guest towel); beach towel (rental): EUR 5.00 per change; family kit (cot, bathtub, bottle warmer, stroller, high chair): EUR 8.00 per day; high chair/pushchair: EUR 2.00 per day per piece; cot for children 0 - 3 years old on request: EUR 5.00 per day, free if brought by the customer; Pets (to be indicated when booking): allowed max 25 kg except in common areas, for surcharge EUR 30.00 for extra cleaning, per one pet; Transfer per way, Olbia airport/port: EUR 60.00 per car 1 - 3 pax; EUR 85.00 per car for 4 - 8 pax; from 10:00 PM to 6:00 AM surcharge of 20%.