A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions The front desk is open during the following times: • Monday - Sunday: 9 AM - 3 PM • Monday - Sunday: 6 PM - 11 PM If you are planning to arrive after 11 PM please contact the property at least 24 hours in advance using the information on the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees Mandatory Fees and Taxes   • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.