A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions Front desk staff will greet guests on arrival. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31. • A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 10 nights • A tax is imposed by the city: From 1 May - 30 September, EUR 1.30 per person, per night, up to 10 nights We have included all charges provided to us by the property. Fees • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children • Uncovered self parking fee: EUR 10 per day (in/out privileges) • Pet fee: EUR 15 per pet (varies based on length of stay) plus EUR 10 one-time cleaning fee • Service animals are exempt from fees • Late check-out is available for a fee (subject to availability) • Hosted evening meal: EUR 50 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.