A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Chalet Charm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 1500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A surcharge applies for arrivals outside check-in hours: of EUR 20 from 20:00 to 21:00; of EUR 30 from 21:00 to 23:00; of EUR 40 from 23:00 to 00:00; of EUR 50 from 00:00 to 01:00. All requests for late arrival are subject to confirmation by the property. Check-in after 01:00 is not possible.