A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Casa Natura & Relax in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 20 per person or bring their own. A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A surcharge of EUR 50 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.