A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. Please inform Matera Suite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. If you cause damage to the property during your stay, you could be asked to pay up to EUR 200 after check-out, according to this property's Damage Policy. Managed by a private host