A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2,999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. For all those who are not subject to the exception and exemption conditions, a pre-booking incentive has been introduced for 2025, which provides for a payment of EUR 5.00 only for those who pay for access during the fourth last day (inclusive) before the day of access. Otherwise, for those who pay for access within 3 days before the day of access, the amount is EUR 10.00.