A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The city tax does not apply to children under 18 years of age. Cleaning fee: EUR 35.0 per accommodation, per stay. Check-in: — From 3:00 to 10:00 PM, with the possibility of picking up the keys at the Welcome Points from 12:00 PM. — Check-in for arrivals from 10:00 to 12:00 PM must be arranged and confirmed in advance and is subject to a surcharge of EUR 30.00. — Check-in after 12:00 AM is subject to limited availability, therefore it must be confirmed in advance and is subject to a surcharge of EUR 50.00. Key collection: 1. From 12:00 PM to 9:00 PM at our welcome point stazione centrale with access to the apartment from 3:00 PM. We are inside the Milano Centrale railway station, on middle floor between platform floor and ground floor. 2. From 3:00 to 9:00 PM directly at the apartment after taking an appointment with our Customer Service. Remember that the apartment is inside a private building, so as not to disturb the neighbors we will wait outside the building. In case of delay please warn us.