A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The guests will have to provide credit card details for guarantee upon check-in — otherwise they should pay a deposit EUR 250.00 for the whole stay in cash. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and debit cards; cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Property Registration Number IT015146A13MDL9XOG, 015146-ALB-00438. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000.00. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. A car is not required for transport to and from this property. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more info. The guests will have to provide credit card details for guarantee upon check-in, otherwise they should pay a deposit of EUR 200.00 for the whole stay in cash.