A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Milano Urban Penthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. Please note that a surcharge applies for arrivals after check-in hours: - EUR 25 from 21:30 until 23:00 All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 23:00.