A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Réva Residences and Pool in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Piscina is closed from Sun 01 Oct 2023 until Sun 31 Mar 2024 Cleaning of the accommodation takes place every 2 days. Additional cleaning comes upon request and at extra costs. Upon arrival, you will find little sweets in your room such as a Welcome Gift. The products are packaged in compliance with the regulations regarding the Residences. We ask you to inform us of any food intolerances or allergies. Our rooms are non-smoking and we kindly request that you respect this rule. In the event of this prohibition being broken, a penalty will be required for the extra cleaning costs. There is no daytime reception in the structure, so you can refer to the Réva Resort for any request or need (located just 5 km away) where the reception is open from 8.00 to 22.00.