A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Apulianstay-Hellen House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of EUR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that surcharge applies for arrivals after check-in hours as follows: - EUR 20,00 from 20:30 to 22:00; - EUR 30,00 from 22:00 to 00:00; - EUR 50,00 after 00:00. All requests for late arrival are subject to confirmation by the property.