A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Casale Dei 12 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Piscina n. 1 is closed from Sat 07 Oct 2023 until Sat 27 Apr 2024 Piscina n. 1 is closed from Sat 05 Oct 2024 until Sat 26 Apr 2025 A surcharge of EUR 80 applies for arrivals after 20:00. All requests for late arrival are subject to confirmation by the property.