A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests need to call the hotel and explain check-in when they arrive. For the room there is a card, and for the building entrance door there are a metal key. If the guests arrive later 7:00 PM they will need to send the picture of the ID card using the WhatsApp number of the hotel. Late arrival guarantee: until 7:00 PM there is someone for the check-in, after 7:00 PM there is a tax of EUR 10.00. • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).