A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. • Pool access available from 9:30 AM to 10:30 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 35 per vehicle (one-way) • Airport shuttle fee per child: EUR 0 • Facilities fee: EUR 16 per person and includes use of: - Spa - Swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.