A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 18:00. If the guests will arrive after 06:00 PM they should notify the hotel in advance and receive check-in instructions. Contact information is provided in the booking confirmation. Sunday check-in is from 08:00 AM to 12:00 PM, in case of arrival in the afternoon after 12:00 PM on Sundays the guest is required to call or write the hotel beforehand for receiving check-in instructions. Contact information is provided in the booking confirmation. Please inform Residence Alleterme in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.