A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 08:00 - 20:00. After the front desk closes check-in is not possible. Contact information can be found on the booking confirmation.The resort fee is a Club Card, which includes access to the Turkish bath, sport and leisure facilities, entertainment activities, and guests are requested to pay for it at check-in from the end of May until the beginning of September. Please note that use of the private beach area is upon request and comes at an extra charge. Please note that a deposit of EUR 150.00 must be paid on arrival. This will be returned at check-out, subject to a damage inspection. Hot water, electricity and gas are included. Bed linen and towels are also included and changed weekly. The kitchenette must be left clean or extra cleaning fees will apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.