A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 19:00. The property will need guests' flight number and the chosen transportation method to the property. If guests don't provide this information before the arrival date, they will find no one at the guest house and will have to wait at least an hour for the administrator to reach the guests. Guests are asked to make sure that their plane lands before 07:00 PM. Late check-in is not possible as it's not possible to come earlier to leave the luggage. The property recommends guests keep communications with the property through a messenger. All changes regarding check-in time must be communicated at least 24 hours in advance. Contact information is provided in the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 55.00 per room (roundtrip) • Nearby parking fee: EUR 15.00 per 24 hours The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.