A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests are kindly requested to inform the property of their estimated time of arrival in advance. This can be noted in the Special Requests box during booking, by contacting the property using the contact details found on the booking confirmation. Please note that arrivals after 20:00 are subject to a surcharge. In the unlikely event of not being greeted by staff on arrival, guests are requested not to ring the bells of other residents in the building. Please telephone the property.