A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:30 - 23:00. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • The seasonal pool will be open from April to October. • Pool access available from 10:30 AM to 9:00 PM. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 55 per room (one way) • Pet fee: EUR 10,00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The property will be renovating from 01 November 2018 to 31 March 2019 (completion date subject to change). The following areas are affected: • Bar/lounge • Front desk • Guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.