A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 20:00. Please note that check-in is from 15:30 to 20:00. In case of early arrival, it will be possible to leave guests luggage no later than 12:00, since after this time, until 15:30, there will be no staff to welcome guests. Guests need to let the hotel know an approximate arrival time. It is necessary to inform the property in advance in case of arrival after 20:00. Check-out will be by 10:30. Breakfast is served buffet style every morning from 08:30 to 09:30. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.