A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The hotel does not have reception, for check-in instruction guest has to contact to hotel via WhatsApp or by calling to hotel number. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city: EUR 2.00 per person, per night, up to 12 nights We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.