A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking. Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Mandatory Fees and Taxes   • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Rollaway bed fee: EUR 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.