In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 00:00. All guests should communicate their anticipated check-in times when booking. Customers who have not checked in by 20:30 (unless by prior agreement with the property) may lose their reservation and will be required to pay the cost of their entire stay. The management provide a complimentary bottle of wine for guests staying 3 nights or longer. Please note that air conditioning in the rooms is available from 15 May until 15 October.