The hotel has flexible check-in and late check-out until 11:00 PM. As long as the room is not booked, the guest can keep their luggage and use the hotel facilities until 11:00 PM. The hotel provides the following two offers: First offer: stay one night and get bottle of water and unlimited tea and coffee at no additional charge Second offer: stay two nights and get bottle of water and unlimited tea and coffee with city tour in Madaba, including tour guide at no additional charge. However, the city tour does not include the entrance fees to the historical and tourist places. The hotel also offers special discount for tour guide fees for the tourist places around Madaba City. This is not including the rent a car charges.