Special check-in instructions This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Know Before You Go • Reservations are required for massage services and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A bathing tax, collected at the property, may be charged. Please note that further exemptions may apply. We have included all charges provided to us by the property.