The property is located in a residential area and strictly enforces a no-party or excessive noise policy. The property does not have a reception. Guests are required to inform the property in advance of their estimated time of arrival. There will be special check-in instructions attached to your confirmation email after the booking is made. Please follow the guidelines to ensure a smooth check-in. This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking. Guests are required to take off their shoes when entering the property. Check-in or check-out outside the mentioned hours may be subject to an additional charge. Payment via PayPal is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within 5 business days of booking or guest reservations will be cancelled. If guests do not receive an email from the property within 48 hours of making a reservation, please contact the property directly. Please inform Natsu House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.