Please inform Ryokan Genhouin of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Guests must pay in advance using PayPal or Coiney. The property will contact the guests after booking on instructions about payment. Guests must complete the transaction via credit card within 5 days of receiving the email. Please note that the property does not have an on-site restaurant. Please note that a reservation is required to rent out the entire public bath. It is available from 07:30-10:00 and 16:00-22:00. To make a reservation, please notify the property staff at check-in.