Front desk is open 24/7. A city tax may be collected at the property. The city tax ranges from JPY 200.00 – 1000.00 per person, per night based on the nightly room rate. Further exemptions may apply. For more details, guests can contact the property using the information on the reservation confirmation received after booking. Information about the type of meals included in the price is indicated in the rate details. The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room. Guests under 4 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool with adult supervision. Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.