Please inform Guesthouse Kanoka of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests are kindly requested to indicate the mode of transport to the property at the time of booking. Guest must leave the property between 10:00-16:00 due to daily cleaning of the property. A free shuttle service is available from Shinshu-Nakano Station Train Station for guests arriving at the station after 18:30. To use the property's free shuttle, please make a reservation in advance and notify the expected time of arrival at the station. Contact details can be found on the booking confirmation. Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation. Please note, the front desk closes at 22:00.