Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Hot springs access available from 6:00 AM to 11:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: JPY 11000 per person (one-way) • Airport shuttle fee per child: JPY 11000 (one-way), (from 4 to 15 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.