Special check-in instructions The front desk is open daily from 11 AM - 10 PM The check-in location differs from the property location. To check in, go to Pizzeria da ENZO There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Cleaning/housekeeping/linens fee: JPY 8000 per day, varies per unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes