Front desk is open 24/7. According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night): effective from January, 2017 Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000. Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000. Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over. effective from June 1,2019: Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000. Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000. Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over. Children under 12 years old stay for free if using existing bed. Complimentary coffee and tea are served 24-hour in public area. For "Include Free Local Train Ticket" plan, guests will receive 1-day train ticket which allows the guests to discover Osaka area with the streetcar. Pets are strictly not allowed at the property.