Hotel does not have a bathroom. Customers must use the chargeable public baths a 2-minute walk away, or go to one of the public hot-spring baths at Kawayu Onsen town, a 5-minute drive away. The entire property is non-smoking and self-service. Guests must set and put away their own futon bedding. You must inform the hotel in advance what time you plan to check in and what mode of transportation you plan to use. If your check-in time changes, please update the hotel. You must check-in by 18:00 to eat dinner. Guests who check-in after this time will not be served dinner, and no refund will be given. Please note that there are no restaurants or shops near the hotel. The owner's family will have their meal with you at same dining room. Guests can check the property's location on a map at JR Kawayu Onsen Train Station.