A free shuttle is available from JR Echigo Yuzawa Train Station, if reserved at time of booking. Guests must be in a group of more than 4 persons to reserve.In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking. .Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.An accommodation tax per person per night is not included in the price and needs to be paid at the property.Managed by a private host