Front desk opening hours 15:00 - 22:00. Check-in is till 10:00 PM, if the guests plan to arrive late they should inform the hotel in advance. Contact details can be found on the booking confirmation. Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Know Before You Go • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-out is available. Fees • Pet fee: JPY 2000 per pet, per night • Service animals are exempt from fees • Early check-in is available for a fee (subject to availability) • Late check-out fee: JPY 1000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking. • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property.