Front desk is open 24/7. If guests will be arriving after midnight on the day of the stay, guests should let the hotel know. The hotel is locked at night for safety reasons so the staff will meet guests at the entrance. Contact information is provided in the booking confirmation. • Pool access available from 07:00 AM to 10:00 PM. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Parking height restrictions apply. Airport shuttle fee per child: JPY 900.00 one-way, from 6 to 11 years old. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Pool fee: JPY 2200.00 per night.