Free shuttle service from JR Kiiyura Train Station is available upon request. Guests who wish to use this service are required to make a reservation at least 3 days in advance. Contact details can be found on the booking confirmation.To eat at the property, a reservation must be made at least 3 days in advance. Breakfast and dinner are available for an additional fee upon prior request. Please contact the property directly for more information.Children who are 1 years and younger may stay for free. Please note that child rates are applicable to children 12 years and younger. Please contact the property for more details.Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.Please note, guests with a dinner-inclusive rate who plan to arrive after 18:00 must inform the property in advance. Contact details can be found in the booking confirmation. Please inform Shirasakiso of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. License number: 御保第245号